Case exercise 8.3: optimizing a local department of aging As a newly elected member of a town governance board, you decide to review the work of your town’s Department of Aging. Your town has a population of 15,000 and the staff at the Department of Aging includes the following: a department director; a senior center director who offers a range of activities that keep seniors socially engaged; a nurse who offers advice on health, nutrition, and exercise and who receives referrals from the senior center and other providers; a leader of transportation services who helps seniors get to medical appointments, shopping, and the senior center; a food services manager who directs food services at the senior center (congregate meals and grab and go) and the Meals on Wheels Program; and two support staff who work with the rest of the Department of Aging Team. Consider the following questions from the perspective an elected official: 1. What additional services would you like the department to engage in? 2. Assuming additional funding for the department is not possible, what sources for additional resources would you suggest the department could find? 3. What types of information/data do you think the department should use to better understand the needs of seniors?
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